News:

Wednesday Closing

The Practice is closed ONCE a month for staff development and training.  Our Doctors, Nursing and administrative staff do need time to train together, which is vital to improve service delivery.  We DO NOT close on other Wednesday afternoons.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot. Please note that the Practice has a policy for Patient who DO NOT ATTEND or fail to cancel their appointment.  Patients who continue to DNA risk being removed from the Practice.
Please keep your appointment, don't waste it.

Emergency Appointments
If you require to be seen urgently, please tell the receptionist the nature of your request to assess the urgency. This facility is for emergency cases only and we ask you to not use this service for routine problems

Home Visits
Home Visits are reserved for patients who are genuinely too ill to attend surgery. Please telephone before 10.00am and be prepared to answer a few questions to help the doctors plan their calls and to assess the urgency. Please remember the doctor can see at least four patients in surgery in the time taken to do one visit.  


 

Out of Hours

Central Nottinghamshire Clinical Services 

In the event of the surgery being closed (evenings, weekends and Bank Holidays) emergency cover is provided by Central Notts Clinical Services (CNCS) Ltd. Please telephone CNCS on 01623-400100 and you will be automatically transferred to their switichboard and given help. This service is for problems, which cannot wait until the next available surgery. You will be required to provide CNCS with full information about your problem and you will be expected to attend Byron House Primary Care Centre (near King’s Mill Hospital) if deemed appropriate.

NHS Direct is another way of obtaining help with healthcare. They have qualified nurses at the end of the telephone to give you professional help and advice. They also have a website http://www.nhsdirect.nhs.uk/ Telephone 0845 4647.

Alternatively visit the NHS Walk-in Centre at Kirkby Primary Care Centre, Ashfield Community Hospital, Kirkby in Ashfield.  This is a GP/Nurse Led drop-in service offering health advice, treatment of minor ailments by experienced NHS nurses and health information advisors. The service is open 365 days a year from 8.00am until 8.00 pm.

Your local pharmacist can also offer you advice and medicines to relieve any symptoms of minor ailments.