Orchard Medical Practice - Doctors surgery opening times and what to do when we are closed

Noticeboard

Wednesday Closing

The Practice is closed ONCE a month for staff development and training. Our Doctors, Nursing and administrative staff do need time to train together, which is vital to improve service delivery. The next date is Wednesday 22nd May 2013. We DO NOT close on other Wednesday afternoons.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot. Please note that the Practice has a policy for Patient who DO NOT ATTEND or fail to cancel their appointment. Patients who continue to DNA risk being removed from the Practice.
Please keep your appointment, don't waste it.

Emergency Appointments
If you require to be seen urgently, please tell the receptionist the nature of your request to assess the urgency. This facility is for emergency cases only and we ask you to not use this service for routine problems

Home Visits
Home Visits are reserved for patients who are genuinely too ill to attend surgery. Please telephone before 10.00am and be prepared to answer a few questions to help the doctors plan their calls and to assess the urgency. Please remember the doctor can see at least four patients in surgery in the time taken to do one visit.

Opening Hours

When We Are Closed

Practice Closures

Opening Times

Monday	08:00 - 20:00
Tuesday	08:00 - 20:00
Wednesday	08:00 - 20:00
Thursday	08:00 - 20:00
Friday	08:00 - 20:00
Saturday	08:00 - 12:00

Our practice doors are open from 8.10 am Monday to Friday. The practice is open on a Saturday morning from 8.00 - 12 midday. If you need an emergency appointment out of the above hours please call 111 from any landline or phone or go to Primary Care 24 at King's MIll Hospital. Please note Saturday mornings are for pre-bookable appointments only, not walk-in or urgent/emergency care.

The practice will be closed on bank holiday weekends. See practice closures for up to date details. Please note our telephone lines are not open on a Saturday.

Prescriptions may be collected on a Saturday but any queries with a prescription will be dealt the following Monday.

Care When we are Closed

In the event that we are closed you can seek advice by phoning NHS 111 for non-emergency symptoms, or by contacting your pharmacist. If these services suggest you need to seek urgent care then Primary Care 24, at King's Mill Hospital, provides a 24 hour walk in service.

Please only go to Accident & Emergency if it is an emergency.

NHS Walk-in Centre

Alternatively visit the NHS Walk-in Centre at Nottingham City, Clifton or Ilkeson. This is a GP/Nurse Led drop-in service offering health advice, treatment of minor ailments by experienced NHS nurses and health information advisors. The service is open 365 days a year from 8.00am until 8.00 pm.

Please note that Ashfield Health Village no longer provides a walk-in centre, this has now closed.

Your local pharmacist can also offer you advice and medicines to relieve any symptoms of minor ailments.

Bank Holiday Closures

The practice will be closed on the following bank holiday weekends.

Please see 'when we are closed' tab for details of out of hours care when we are closed.

Training and Development Closures

The practice is closed once a month for staff development which is vital to improve service delivery. Staff, i.e. doctors, nurses and administrative staff do require protected time to develop and train together.

Please see below the following dates the practice will be closed for training all from 12 noon (unless otherwise stated). You can print a copy of dates here

2019/20 Training Afternoon Closures from 12 noon

Wednesday 27th March 2019

Wednesday 17th April 2019

Wednesday 22nd May 2019

Wednesday 26th June 2019

Wednesday 24th July 2019

Wednesday 25th September 2019

Wednesday 23rd October 2019

Wednesday 27th November 2019

Wednesday 22nd January 2020

Wednesday 26th February 2020

Wednesday 25th March 2020

Bank Holiday Closures

Friday 19th April 2019 - Good Friday

Monday 22nd April 2019 - Easter Monday

Monday 6th May 2019 - Early May Bank Holiday

Monday 27th May 2019 - Spring Bank Holiday

Monday 26th August - Summer bank holiday

Wednesday 25th November - Christmas Day

Thursday 26th November - Boxing Day

Wednesday 1st January - New Year's Day

On the dates when the practice is closed the out-of-hours service will cover. Please ring the out of hours service by dailing 111 from a telephone or mobile.

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