Patient Information

Nottinghamshire Deaf Society - provide Interpreters

If you would like to book an interpreter if you use British Sign Language for your consultation Monday - Friday 8 am - 6pm or on a Saturday please speak to one of our receptionists who can book one for you.

Wheelchair Use

We have a wheelchair that belongs to the Practice and is for use for patients needing assistance getting to and from the car park into the Practice.  If you require to use it please speak to Reception.


If you would prefer to have another person present, as well as the GP or nurse when you are having an examination, we offer this service to all out patients.  Please ask your GP, Practice Nurse or enquire at reception.

Patients Leaving the UK

The Health Authority are required to remove from practice's lists the names of patients who either intend to leave the UK for at least 3 months, or who have been out of the country for more than three months at a time. If you are leaving the UK for 3 months or more you should notify your practice. You will then need to re-register on your return to the UK.

Acceptance/Refusal onto a practice's list of NHS patients

Everyone has the right to change their practice without having to give a reason, though for administrative purposes it would be helpful if you notified your current practice that you are leaving.

You can approach a GP practice near to where you are living and apply to join its list of NHS patients as either a registered patient or as a temporary resident. You can be registered as a temporary resident if you are in the area for more that 24 hours but less than 3 months.

Practices may use their discretion whether to accept or decline your application. In declining an application, they must have reasonable grounds for doing so which do not relate to your race, gender, social class, age, religion, sexual orientation, appearance, disability or medical condition.

Where a practice refuses an application, they may offer to treat you on a private fee paying basis.If you are having problems registering with a practice, you can contact your local Patient Services on 0116 2957880 who will be able to help you register with another local practice.

Disabled Access

We have suitable access for disabled patients.

The Practice has a ramp for vehicle access.

The toilet is adapted for the use of disabled patients.

A loop system is available within the practice.

There is also disabled parking available in the patient car park.

We also have a wheelchair for use by patients needing assistance getting to and from the car park to the surgery.  Please ask Reception for further information. 

 Please find a full report by Disabled GO by clicking on this link

Zero Tolerance

We operate a Zero Tolerance policy for abusive and aggressive behaviour in the surgery. Any incident where it is reported that a patient has been displaying such aggressive behaviour, will be taken very seriously and may lead to a patient (and their family) being removed from the Practice list.

Non-NHS Services

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

  • Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
  • Insurance claim forms
  • Passport signing
  • Prescriptions for taking medication abroad
  • Private sick notes
  • Vaccination certificates

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

Fit for Work - Supporting and working with you to help you stay in or return to work.  

Would you like to get back in to work, do you need help and advice in order to achieve this, please click on the link for the referral service and a form to fill in.  There is friendly & impartial advice to help you do this.  If you find it easier you can send the referral to the practice via email to

Fit for Work Leaflet      Referral form

Helpful links for help with  Palliative care

Link to Notts directory for self help End OF Life Section

Marie Curie Link

March 2016 Edition - Palliative Care Dying Matters


Patient Choice in the NHS

Hospital choice

If you need to go to hospital to see a specialist, you have the right to choose which hospital you're referred to by your GP. This legal right, which was introduced in April 2009, lets you choose from any hospital offering a suitable treatment that meets NHS standards and costs. For further information please click on the link below:

New Service for Orchard, anyone aged 13 - 24 years old - C-Card Scheme

We are now a collection point for free condoms and lubes if you are aged between 13 & 24 years old and have a C-card. Our staff are fully trained to give these out. We have lots in stock. You dont have to be a patient at Orchard to collect them just show your C-card to one of our receptionists.

If you would like to register for a C-card please click on the link below to find a registration point near you.


Orchard Medical Practice is working in collaboration with the Clinical Research Network: East Midlands (CRN:EM). The CRN:EM is part of the National Institute for Health Research (NIHR) and is focused on enhancing and promoting research, ensuring that it is conducted in line with ethical procedures and for patient benefit. There is a local team working within Nottingham City and Nottingham County, facilitating research within primary care. 


​Orchard Medical Practice is signed up to a Research Site Initiative Scheme; resulting in them choosing to be involved in appropriate and relevant research studies, focused on enhancing patient care and working on studies that are of particular interest and need for their patient population. The primary care team surpassed recruitment expectations in the financial year of 2014-2015 and this could not have been done without the support of local practices and the engagement from patients in these areas.


You can access the following links for the NIHR and our network: - National Institute for Health Research - Clinical Re​search Network - Enrich - Information on Join Dementia Research

To find out more about clinical research in the East Midlands visit:

To read about other patients who have benefitted from taking part in clinical research visit:

As discussed please find below information on Join Dementia Research. This is a national initiative and more information can be accessed on the research website.​


Please find below a you tube link if you would like to  Join Dementia




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