Noticeboard

 

Wednesday Closing

 

The Practice is closed ONCE a month for staff development and training.  Our Doctors, Nursing and administrative staff do need time to train together, which is vital to improve service delivery.  The next date is Wednesday 22nd May 2013.  We DO NOT close on other Wednesday afternoons.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot. Please note that the Practice has a policy for Patient who DO NOT ATTEND or fail to cancel their appointment.  Patients who continue to DNA risk being removed from the Practice.
Please keep your appointment, don't waste it.

Emergency Appointments
If you require to be seen urgently, please tell the receptionist the nature of your request to assess the urgency. This facility is for emergency cases only and we ask you to not use this service for routine problems

Home Visits
Home Visits are reserved for patients who are genuinely too ill to attend surgery. Please telephone before 10.00am and be prepared to answer a few questions to help the doctors plan their calls and to assess the urgency. Please remember the doctor can see at least four patients in surgery in the time taken to do one visit.  

 

 

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How Do I Register?

If you live in our Practice area and would like to register with us, please complete our registration forms that are available from reception. To prevent fraud within the NHS we ask you to provide two forms of identification to confirm (a)your name (e.g. passport or driving licence) and (b) confirmation of your address (e.g. recent utility bill, bank statement, council tax bill, child benefit book etc  - it must show your name and address) when registering with us. For further details, please ask at reception, who will be only too happy to assist you.

Temporary Residents

We provide a Temporary Patient Service for anyone staying within our Practice area. This would be whilst on holiday or staying with relatives. Simply call into the Practice and fill in one of our Temporary Resident forms. We will be happy to assist you.

Overseas Visitors

For visitors not normally resident in the UK – you may not be accepted for immediate NHS treatment. For non-urgent cases you may be seen as a private patient and charges will apply.

Registration With the Practice

You may print off a registration form & a medical questionnaire, fill it out and bring it in with you on your first visit to the practice, along with two suitable forms of identification to confirm (a) your name (e.g. passport, driving licence) and (b) confirmation of your address (e.g. recent utility bill, bank statement, council tax bill, child benefit book etc - it must show your name and address).  This will speed up the registration process.  Check the Practice Area tab to see if you are in our boundary area by entering your postcode.

How to Register

Practice Information Booklet Updated June 2023

Registration Forms -

New Patient Questionnaire for Adults

New Patient Questionnaire for Children

Sharing record information Leaflet

Car Park

We have limited patient car parking with dedication Disabled parking near the entrance to the practice.  The entrance to the practice is opposite the Willam IV pub on Stockwell Gate, signs for Orchard Medical Practice can then be followed.

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