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Easter Closures:  The practice will be closed from 4pm Thursday 17th April and re-open on Tuesday 22nd April.  If you require out of hours care during the closure period please phone NHS Direct on 111 from any landline or mobile.

Please click the link to see pharmacies open over the Easter break Out of Hours Care & Pharmacy Opening


Orchard Medical Practice Merged with Drs Law & Mountcastle 1st April 2014

Drs Law & Mountcastle have now merged with Orchard Medical Practice from 1st April 2014.  The practice will still continue to be known as Orchard Medical Practice.       

The NHS is undergoing significant change and we feel that the formation of an even larger practice will enable us to continue to deliver high quality care and improved services.  Drs Law (Male) & Mountcastle (female), see below pictures, share similar values to the Doctors here at Orchard, being forward thinking whilst at the same time providing excellent patient-centred care.

 

Dr_Gaynor_Mountcastle

Dr_Patrick_Law

 


Welcome

At Orchard Medical practice we aim to treat all our patients promptly, courteously and in complete confidence. Please help us to help you by reading this website and follow the suggestions made to ensure that appropriate services can be provided when you most need them.

Medical Students

We help in the training of medical students who will occasionally sit in with our doctors .  You are free to ask them not to be present when you see the doctor.

Get reminders by Text Message

You can now register to receive information regarding appointments and health care.  If you wish to register for this service  download and fill out the registration form  and return it to the practice.  Otherwise, we will ask you for you mobile number when making a future appointment with us, it's as simple as that.

Electronic Prescribing for Patients

We have now gone live with Electronic Prescribing, this means that instead of coming to the practice to collect your prescription, you can have it directly sent to the pharmacy of your choice, if you are eligible.  For more details please ask at reception or enquire at your chosen pharmacy.

SystmOnline: Order your Repeat Prescriptions/Book your Doctor's Appointment/Cancel your appointment online please click the appropriate icon at the bottom of this page. 

To use this service you must first of all bring proof of ID preferably photo ID into the surgery to obtain your username and password.  Once you have obtained your password from the surgery please wait until the next day before activating your account. Please note this service is for repeat prescriptions only.

SystmOnline App

SystmOnline is now available as an App and can be downloaded from the App Store.  Please note at the moment this is only available on ipad and iphones and not currently on Andriod.  There are some differences between the App and the Website and some functionality is lost.


Order your repeat medicationsTake our surveyCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter

Noticeboard

Wednesday Closing

The Practice is closed ONCE a month for staff development and training.  Our Doctors, Nursing and administrative staff do need time to train together, which is vital to improve service delivery.  The next date is Wednesday 22nd May 2013.  We DO NOT close on other Wednesday afternoons.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot. Please note that the Practice has a policy for Patient who DO NOT ATTEND or fail to cancel their appointment.  Patients who continue to DNA risk being removed from the Practice.
Please keep your appointment, don't waste it.

Emergency Appointments
If you require to be seen urgently, please tell the receptionist the nature of your request to assess the urgency. This facility is for emergency cases only and we ask you to not use this service for routine problems

Home Visits
Home Visits are reserved for patients who are genuinely too ill to attend surgery. Please telephone before 10.00am and be prepared to answer a few questions to help the doctors plan their calls and to assess the urgency. Please remember the doctor can see at least four patients in surgery in the time taken to do one visit.  

 

 

 
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