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Wednesday Closing


The Practice is closed ONCE a month for staff development and training.  Our Doctors, Nursing and administrative staff do need time to train together, which is vital to improve service delivery.  The next date is Wednesday 22nd May 2013.  We DO NOT close on other Wednesday afternoons.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot. Please note that the Practice has a policy for Patient who DO NOT ATTEND or fail to cancel their appointment.  Patients who continue to DNA risk being removed from the Practice.
Please keep your appointment, don't waste it.

Emergency Appointments
If you require to be seen urgently, please tell the receptionist the nature of your request to assess the urgency. This facility is for emergency cases only and we ask you to not use this service for routine problems

Home Visits
Home Visits are reserved for patients who are genuinely too ill to attend surgery. Please telephone before 10.00am and be prepared to answer a few questions to help the doctors plan their calls and to assess the urgency. Please remember the doctor can see at least four patients in surgery in the time taken to do one visit.  




At Orchard Medical practice we aim to treat all our patients promptly, courteously and in complete confidence. Please help us to help you by reading this website and follow the suggestions made to ensure that appropriate services can be provided when you most need them.

Don't forget we are closed this afternoon for training from 12 noon, if you need out of hours advice please call 111 from any landline or mobile, visit a pharmacy for advice or go to Primary Care 24 next to A&E.  Please, where possible avoid A&E, there are currently extremely long waits due to high demand.


 We have a new Registrar working in the practice, our current one is Dr Greg Thurland. He will be with us until April 2015.  Registrars currently rotate every four months. Registrars are fully qualified Doctor's under the supervision of our GP Trainers.  Dr James Mills is responsible for all our Registrars.

Medical Students

We help in the training of medical students who will occasionally sit in with our doctors .  You are free to ask them not to be present when you see the doctor.

Get reminders by Text Message

You can now register to receive information regarding appointments and health care.  If you wish to register for this service  download and fill out the registration form  and return it to the practice.  Otherwise, we will ask you for your mobile number when making a future appointment with us, it's as simple as that.

Electronic Prescribing for Patients

We offer Electronic Prescribing, this means that instead of coming to the practice to collect your prescription, you can have it directly sent to the pharmacy of your choice, if you are eligible.  For more details please ask at reception or enquire at your chosen pharmacy.

SystmOnline: Order your Repeat Prescriptions/Book your Doctor's Appointment/Cancel your appointment online please click the appropriate icon at the bottom of this page. 

To use this service you must first of all bring proof of ID preferably photo ID into the surgery to obtain your username and password.  Once you have obtained your password from the surgery please wait until the next day before activating your account. Please note this service is for medication that is on repeat not acute items.

SystmOnline App

SystmOnline is now available as an App and can be downloaded from the App Store.  This is available on Iphones/Ipads as well as Android.

Order your repeat medicationsPatient SurveyCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter
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