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Noticeboard

 

Wednesday Closing

 

The Practice is closed ONCE a month for staff development and training.  Our Doctors, Nursing and administrative staff do need time to train together, which is vital to improve service delivery.  The next date is Wednesday 22nd May 2013.  We DO NOT close on other Wednesday afternoons.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot. Please note that the Practice has a policy for Patient who DO NOT ATTEND or fail to cancel their appointment.  Patients who continue to DNA risk being removed from the Practice.
Please keep your appointment, don't waste it.

Emergency Appointments
If you require to be seen urgently, please tell the receptionist the nature of your request to assess the urgency. This facility is for emergency cases only and we ask you to not use this service for routine problems

Home Visits
Home Visits are reserved for patients who are genuinely too ill to attend surgery. Please telephone before 10.00am and be prepared to answer a few questions to help the doctors plan their calls and to assess the urgency. Please remember the doctor can see at least four patients in surgery in the time taken to do one visit.  

 

 

A Warm Welcome to Orchard Medical Practice

We hope you find our website useful with information, questionnaires, feedback forms, opening/closing times.  

Please help us to help you by reading this website and follow the suggestions made to ensure that appropriate services can be provided when you most need them.

We provide a range of services at the practice please see our information sheet Services We Offer 

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CQC RATED 'OUTSTANDING'

We are delighted to share with you from our Care Quality Commission (CQC) Inspection visit on 4th August 2016, we have been rated as 'Outstanding'.   We are very proud to have achieved this and feel it is testimony to the hard work of All Doctors & Staff at the practice.

You can read the full report on the following link http://www.cqc.org.uk/location/1-584627497


New Service for Orchard, anyone aged 13 - 24 years old - C-Card Scheme

We are now a collection point for free condoms and lubes if you are aged between 13 & 24 years old and have a C-card. Our staff are fully trained to give these out. We have lots in stock. You dont have to be a patient at Orchard to collect them just show your C-card to one of our receptionists.

If you would like to register for a C-card please click on the link below to find a registration point near you.

http://www.nottinghamshire.gov.uk/care/health-and-wellbeing/sexual-health/c-card-scheme

Choose Well - please read

Our local, King's Mill Hospital and out of hours services are already under a great deal of pressure .  Could we please ask and urge you to think where the best place to go for your problem is before attending Out of Hours services or Accident & Emergency, this leaflet on the link below may help you to make the right decision.  We do have the leaflet in other languages too within the practice. We really do appreciate your help in taking the time to read this.    We also attach a link below of how you can self help.  Thank you for your help.

http://www.mansfieldandashfieldccg.nhs.uk/index.php/mahome/mahomerightcarerighttime

http://www.orchard-medical.co.uk/info.aspx?p=19&pr=C84051

Salaried GP

We have a salaried female GP, Dr Kathryn West employed by the practice working over 4 days a week. 

We are delighted to inform you that Dr Helena Wagstaff who started her registrar training with us 3 years ago is also a salaried GP and started with us in August 16. She also works over 4 days a week.

Training Practice

Orchard is accredited by the Deanery at the University of Nottingham Medical School as a Training practice for doctors intending to become GPs.  We are proud to have achieved this recognition.

Our current GP Registrar, Dr Ade Adefolalu, is a fully qualified Doctor training to become a General Practitioner.  Dr Mills is the training Supervisor for Dr Ade and the practice.  Registrars work full time in the practice for a period of 4 to 12 months dependent upon the stage of training they are at.  Dr Ade will be here until the beginning of April 2017.

Extended Hours

Did you know we are open on a Tuesday evening until 8 pm and a Saturday morning until 11.30 am.  These are for  routine pre-booked appointments only. 

On-Line Facilities

You can order your repeat prescriptions/book Doctor's Appointments/Cancel your appointment on line as well as see a summary of your record.

To use this service you must first of all bring proof of Idendification, preferably photo, in to the practice to obtain a username and password (please wait 24 hours to activiate).  You can then log on to the icons at the bottom of this page to access your account.  Please note the prescriptions on line is for medication that is on repeat not acute items.

Text Messaging Service

You can now register to receive information by text message on your phone regarding appointments and health care. 

If you wish to register for this messaging service please fill out the consent form.

Appointments Survey

New Appointments Survey - please help us to know if there are any changes we need to make to our appointment system, click the survey link at the bottom of this page - thank you.

Don't forget you can also take the friends & family test under quick links too, your feedback is important to us, we do listen.

Named Accountable GP

From 1 April 2015, practices are required under the contract to allocate a named, accountable GP to all patients (including children). 

Unless you have specified an alternative GP your named accountable GP will be the doctor you are registered under. This will in no way effect your care from the Practice and you will be seen by all GPs who have equal access to your medical records.  Unless you pre-book your appointment in advance you will be allocated a GP subject to availability on that day. 

Accessible Information Standard

The Accessible Information Standard aims to ensure that people who have a disability or sensory loss receive information that they can access and understand (for example in large print, braille) and professional communication support if you need it, such as from a British Sign Language interpreter. 

We can update your patient record with this information you can let a receptionist know or complete the attached form. Accessible Information Form

You can read theSummer 2016 update on the Accessible information standard in Microsoft Word.  The update is also available in easy read and as a British Sign Language (BSL) film.

 

Order your repeat medicationsPatient SurveyCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletterAccess Summary Care Record
 
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