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Wednesday Closing


The Practice is closed ONCE a month for staff development and training.  Our Doctors, Nursing and administrative staff do need time to train together, which is vital to improve service delivery.  The next date is Wednesday 22nd May 2013.  We DO NOT close on other Wednesday afternoons.

Cancelling Appointments
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment. By giving us as much notice as you can you are helping us to make sure that someone else is given your slot. Please note that the Practice has a policy for Patient who DO NOT ATTEND or fail to cancel their appointment.  Patients who continue to DNA risk being removed from the Practice.
Please keep your appointment, don't waste it.

Emergency Appointments
If you require to be seen urgently, please tell the receptionist the nature of your request to assess the urgency. This facility is for emergency cases only and we ask you to not use this service for routine problems

Home Visits
Home Visits are reserved for patients who are genuinely too ill to attend surgery. Please telephone before 10.00am and be prepared to answer a few questions to help the doctors plan their calls and to assess the urgency. Please remember the doctor can see at least four patients in surgery in the time taken to do one visit.  



 A Warm Welcome to Orchard Medical Practice

Statement of Purpose

 At Orchard Medical Practice we aim to treat all our patients promptly, courteously and in complete confidence. We aim to deliver a “Best Practice” standard of care by providing suitable patient consultations to establish an appropriate diagnosis, treatment and care plans - a service which is further enhanced by patient participation, continuous improvement and staff involvement. We offer a family friendly service.  In order to achieve this, the following objectives have been set:

  • To provide a full range of access options to ensure patients get appropriate, timely, high quality care as detailed by the GMS contract.
  • To provide a service that incorporates patients’ suggestions.
  • To respect the individuality of patients.
  • To respond positively to feedback from patients.
  • To continuously seek ways in which services can be improved.
  • To protect patients and staff from hazards and abuse.
  • To build and retain a stable, committed and highly trained workforce.

 Orchard Medical Practice is a well established, respected surgery, situated in newly refurbished and modern premises within Mansfield Community Hospital, Stockwell Gate, Mansfield. We are a forward thinking and enthusiastic practice and are constantly looking at ways to improve and offer new services.

 Our PMS (Primary Medical Services) practice serves just over 18,000 patients, making it the largest practice in the Mansfield & Ashfield area.  

We are a 10 Partner Practice, 3 of the Partners are female. We are also a training practice taking on Registrars on a quarterly rotatation basis. Registrars are fully qualified Doctor’s under the supervision of our GP Trainers, Dr James Mills is responsible for all our Registrars

The Practice also employs a Management Team,Nurse Practitioner, seven Practice Nurses, two Health Care Assistants, two Phlebotomist’s, a team of Receptionists, Secretaries and Admin staff and is supported by Care Trust staff, including a Midwife, Health Visitors, a Pharmacist, District Nurses and counsellors.

The Practice offers a wide range of Enhanced Services including minor surgery and sexual and reproductive health, minor injuries, extended hours on a Tuesday evening and a Saturday morning.

Please help us to help you by reading this website and follow the suggestions made to ensure that appropriate services can be provided when you most need them.

Get reminders by Text Message

You can now register to receive information regarding appointments and health care.  If you wish to register for this service  download and fill out the registration form  and return it to the practice.  Otherwise, we will ask you for your mobile number when making a future appointment with us, it's as simple as that.

Electronic Prescribing for Patients

We offer Electronic Prescribing, this means that instead of coming to the practice to collect your prescription, you can have it directly sent to the pharmacy of your choice, if you are eligible.  For more details please ask at reception or enquire at your chosen pharmacy.

SystmOnline: Order your Repeat Prescriptions/Book your Doctor's Appointment/Cancel your appointment online please click the appropriate icon at the bottom of this page. 

To use this service you must first of all bring proof of ID preferably photo ID into the surgery to obtain your username and password.  Once you have obtained your password from the surgery please wait until the next day before activating your account. Please note this service is for medication that is on repeat not acute items.

SystmOnline App

SystmOnline is now available as an App and can be downloaded from the App Store.  This is available on Iphones/Ipads as well as Android.

Order your repeat medicationsPatient SurveyCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletter
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