Alert: New Appointment System starts 17th September 2025

We have been listening to you and difficulty getting access to appointments is frustrating to you as patients and us.
We will soon be introducing a fairer way to contact the practice. Your appointment will be based on your symptoms and clinical need and NOT because you were 1st in the phone queue at 8am - see news section for more information.


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Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.


NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.


In case of a life-threatening emergency, please dial 999.


Crisis Team Contact Number 0808 196 3779

Call 116 123 to talk to Samaritans, or email: jo@samaritans.org for a reply within 24 hours.


Text “SHOUT” to 85258 to contact the Shout Crisis Text Line, or text “YM” if you’re under 19
If you’re under 19, you can also call 0800 1111 to talk to Childline. The number will not appear on your phone bill.


These services will only share your information if they are very worried about you or think you are in immediate danger.

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Online Services

You can use the NHS App to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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